Frequently asked questions

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FAQ's

How does VendorSage work?
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1. First, we get visibility over what tools you have, how much they cost and who has access to them by connecting to your finance and accounting packages. From there we identify whether or not there are un-utilised apps or duplicates in functionality. Next, we benchmark your existing SaaS tools against our comprehensive database and begin to create initial savings opportunities.

2. From there, we get an understanding of your purchasing & renewal priorities. We then work with you on your upcoming renewals handling as much or as little of the conversations & negotiations as you like to ensure you're optimising your spending by as much as possible

3. Lastly, for any new purchases, we help you build optimal procurement processes and assist with everything from new tool discovery through to negotiation.

4. Once we've helped you fully optimise your spending, our platform is used to manage your stack and help you get more out of every dollar you spend on SaaS.

How does your money-back guarentee work?
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It's simple, for customers that sign up on our Premium Edition, we guarantee we save you what we cost. If we can't we refund you the difference.

Can you work alongside other procure to pay solutions
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Yes, we integrate seamlessly with other procure-to-pay solutions. We assist with vendor research, contacting vendors, and handling negotiations up to the purchase order issuance.

How can you guarantee savings?
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We have price benchmarks and vendor buying insights on over 900 vendors. We start the contract renewal process at least 90 days in advance. We deploy numerous methods cost optimisation methods based on your requirements. For example, we have aggregated buying power that we've used to secure the best possible rates with enterprise SaaS resellers.

During the renewal or new purchase process, we often invite bids from 3-4 vendors. We also take front line usage data such as sentiment, adoption, utilisation and more.  

Between this data, our price benchmarking and vendor insights as well as our experience from millions of dollars worth of SaaS negotiations we're 100% confident we're able to save you at least what we cost (which is usually around 2-4% of your SaaS spend). We're typically able to save most of our customers 20-35% of their SaaS spend.

How long does onboarding take?
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Onboarding can be done in less than 2 hours. You connect your systems, confirm we've configured your subscriptions correctly and let us know your purchasing & renewal priorities. We take care of everything else including extracting information from contracts/invoices, contacting vendors & sourcing missing contracts and of course negotiating with your vendors.

How long will it take us to start seeing savings?
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We offer a free savings estimate before we start working with you, ensuring you'll be able to save more than our we cost. Our platform delivers SaaS savings recommendations within minutes of connecting to your systems. Our expert negotiators then proactively engage with vendors to secure additional savings. Most of our customers pay back their investment within the first 50 days.

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